Refund Policy

This policy applies to every STL purchased through BrickMount. Since STL files are digital goods delivered immediately after payment, you expressly waive any statutory or contractual right of withdrawal when you initiate the download (see the Terms of Sale, art. 5). Refunds outside the cases below are handled at our discretion.

If the printed part's dimensions do not match the equipment you configured (camera, VTX or LiPo battery), you are eligible for a 100% refund via Stripe, refunded to the original payment method within a few business days.

Each STL comes with 3 free regenerations: from your order page, open “Adjust parameters”, correct the values that were off, and re-download a fixed STL — no additional payment. Most mismatches (tolerance too tight, cable channel too narrow, connector wall too thin) can be fixed this way in under two minutes.

Email contact@hotondigital.ch with:

• your Stripe receipt number or the email used at checkout;
• a short description of the mismatch (which dimension, which piece of hardware);
• one photo of the printed part next to your equipment, if possible.

We reply within 3 business days. Approved refunds are issued through Stripe (revoking access to the STL).

Bundles (Camera + VTX, or Camera + VTX + Battery) are sold as one commercial unit. A refund on a bundle refunds the whole bundle and revokes access to every STL it contained. Per-part partial refunds are handled manually on request.